Siebel Server Cloning available from 8.1.1.9 / 8.2.2.2 onwards!

April 19, 2013, 8:09 am

≫ Next: Perception or some degree or reality?

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Click on the image for the complete Powerpoint presentation!

A feature which can be of substantial help in larger Siebel deployments is the “Siebel Server Cloning” feature which got introduced in Siebel 8.1.1.9 / 8.2.2.2.

It enables you to:

• Installation Cloning
• Siebel server cloning
• Enterprise cloning
• Patch Deployment
• Capture installation changes
• Apply changes to target environments
• Server Configuration Deployment
• Extract server configuration settings
• Migrate server configurations to target environments

See this link for the complete presentation.

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Perception or some degree or reality?

April 29, 2013, 5:09 am

≫ Next: 8.1.1.10 / 8.2.2.3 – Use of SetProfileAttr()

≪ Previous: Siebel Server Cloning available from 8.1.1.9 / 8.2.2.2 onwards!

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Perception or some degree or reality?

8.1.1.10 / 8.2.2.3 – Use of SetProfileAttr()

May 1, 2013, 2:22 pm

≫ Next: Siebel Open UI – Mobile Disconnected (8.1.1.10 + QF)

≪ Previous: Perception or some degree or reality?

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A security measure has been implemented by Oracle to prevent the ability to change profile attributes using SetProfileAttr() from browser scripts.

You might be banging your head, why SetProfileAttr() suddenly does not seem to work anymore…

In 8.1.1.10 / 8.2.2.3 you would need to change the new “EditProfileAttr” server parameter, and set it to “true”.

This disables the security measure. This security measure is merely implemented for portal applications.

Documented on support:

Why is GetProfileAttr/SetProfileAttr not Working in Siebel 8.1.1.10? [ID 1546662.1]

Siebel Open UI – Mobile Disconnected (8.1.1.10 + QF)

May 2, 2013, 2:34 pm

≫ Next: 8.1.1.9 – Browser script security feature BusCompAccessLevel added

≪ Previous: 8.1.1.10 / 8.2.2.3 – Use of SetProfileAttr()

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Oracle is about to release its initial release of Siebel Open UI for Disconnected Mobile use. Something particular industries (consumer goods, life sciences, enterprises with field service operations) are looking forward to. Disconnected mobile will be released as a QF on top of 8.1.1.10 which will require also the uptake of respective ACR. ACRs are from 8.1.1.10 onwards implemented using IRM (Incremental Repository Merge) – see separate post. Disconnected Mobile will leverage a technological model for bi-directional synchronisation which will be conceptually similar to the the handheld synchronization technology patented by Oracle. It will use data extraction filters to limit data being available on the disconnected client. It will capture changes and replay these transactions through a synchronization object manager once uploaded. More on this exciting topic to follow soon!

8.1.1.9 – Browser script security feature BusCompAccessLevel added

May 3, 2013, 12:45 am

≫ Next: Siebel 8.1.1.10 / 8.2.2.3 – BI Publisher integration improvements & webinar

≪ Previous: Siebel Open UI – Mobile Disconnected (8.1.1.10 + QF)

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Backported from Siebel 8.2.2.0 (already present), per Siebel 8.1.1.9 a new security feature “BusCompLevelAccess” got introduced. This is affecting many customers, because they have not been proactively informed and the default behavior is restricting existing transactional operations through Browser Scripts against business components.

The BusCompAccessLevel feature is documented in Bookshelf.

Siebel CRM provides object interface methods that can be used on Siebel business components to make their data and functions available to custom code, for example, to code that is written using Siebel scripting interfaces such as Browser Script. This topic describes how to control the operations that can be performed on business components from the Siebel scripting interfaces. The following parameters allow you to configure the operations that can be performed on business components from scripting interfaces:

• The Siebel Server parameter, BusCompAccessLevel, can be specified for all business components to configure the operations that can be performed directly on a business component from scripting interfaces. Values are “None”, “Readonly” (=default) and “All”.
• The business component user property, DirectUIAccess, allows you to enable or disable operations on a specific business component from the scripting interfaces. The value of the DirectUIAccess property specified for a business component overrides any value set for business components using the BusCompAccessLevel server parameter. Values are “None”, “Readonly” (=default) and “LimitedWrite”, “All”.
• If the value “LimitedWrite” is used for the “DirectUIAccess” Business component user property, an additional  DirectUIAccessFieldList defines which fields are updateable by Browser script.

 

Siebel 8.1.1.10 / 8.2.2.3 – BI Publisher integration improvements & webinar

May 17, 2013, 2:25 pm

≫ Next: Siebel Profile Attribute Management utility

≪ Previous: 8.1.1.9 – Browser script security feature BusCompAccessLevel added

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There are a number of key improvements with regards to Siebel BI Publisher integration. Most improvements have made it in 8.1.1.9 and couple followed in 8.1.1.10.

Key capabilities:
- UI notifications to shows report generation has been completed (this is available for both Open UI as well as the traditional HI client);
- Option to open a report directly from the Notification list area in the toolbar;
- Intuitive buttons for tablet usability;
- Improved usability using collapsible menus and no popus;
- Return context to the application immediately after report execution;
- Less button clicks to execute reports and open the report output.

Finally – the certification with BI Publisher 11g has become available. You need to be on the BI Publisher 11.1.1.1.7 patch. BI Publisher 11g works with all Siebel releases – since the integration has been simplied between 10g and 11g.

There is a public Webinar with regards to all the good improvements in 8.1.1.9 / 8.1.1.10 (8.2.2.2 / 8.2.2.3)

8.1.1.10 TOI: Siebel Reports Functional Overview 

Siebel Profile Attribute Management utility

May 17, 2013, 3:03 pm

≫ Next: BI Apps 11.1.1.1.7 – Bye Informatice, Bye DAC – Hello ODI

≪ Previous: Siebel 8.1.1.10 / 8.2.2.3 – BI Publisher integration improvements & webinar

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Working with profile attributes in Siebel can be a nightmare. Especially if used in abundance and when not documented well enough or by giving troublesome names…

Nevertheless they can be very useful.

Siebel is lacking a utility to manage (set / reset / view) profile attributes.

There are scenario’s where you want to check the value of a known profile attribute – or deliberately want to change it for unit testing purposes.

In the past I created a small (Siebel) utility for this same purpose. It enables you to just that. Essentially it’s a VBC with a small portion of eScript. The VBC can use a so-called watch-list of profile attributes retrieved as LOV values. This enables you to persistently define a number of profile attributes for which you want to quickly see the values. The VBC displays the profile attributes in a simple list applet. You can add new profile attributes and define (if you want) a value for it. If the profile attribute exists – the value will be shown immediately.

A small utility with great use from time to time.

Here you will find:

• A brief overview presentation;
• A Webex demo recording;
• The .sif archive

BI Apps 11.1.1.1.7 – Bye Informatice, Bye DAC – Hello ODI

May 17, 2013, 3:24 pm

≫ Next: The Future Of Siebel

≪ Previous: Siebel Profile Attribute Management utility

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BI Apps 11.1.1.1.7 – Bye Informatice, Bye DAC – Hello ODI

Read this good blog post from Mark Rittman with regards to sunsetting the long OEM relationship between Oracle and Informatica. Oracle Data Integrator (ODI) and the new BI Apps Configuration Manager plus the Fusion Functional Setup Manager will replace the DAC. This drastic move which can be well understand from an Oracle’s point of view will have potentially large consequences. There is no such thing a migration Information Workflows toward ODI Load Plans. To be continued!

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The Future Of Siebel

May 17, 2013, 3:30 pm

≫ Next: June 20, 2013 – Siebel Incremental Repository Merge [ID 1548094.1]

≪ Previous: BI Apps 11.1.1.1.7 – Bye Informatice, Bye DAC – Hello ODI

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The Future Of Siebel

@lex view on the future

June 20, 2013 – Siebel Incremental Repository Merge [ID 1548094.1]

May 24, 2013, 6:45 am

≫ Next: Oracle 11g Index features

≪ Previous: The Future Of Siebel

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A Webcast is planned on Incremental Repository Merge (IRM). IRM will be the way forward. Even though that the initial release of IRM comes with its flaws – attending this Webcast can take away most of your questions. Also the use of IRM for customer developments (e.g. parallel development) will be discussed. Enjoy!

ADVISOR WEBCAST: Siebel Incremental Repository Merge

PRODUCT FAMILY: Siebel CRM Siebel Tools & Scripting – SBL

June 20, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT, 4:00 pm London

This will be one-hour session for technical and functional users who are well involved in Siebel Development. Session will cover easy installation of Innovation Packs or ACR, about Siebel Delta files and Tagging which is used for differentiating the work done by different developers on Server Database. This will also cover on why to go for IRM, the pre-requisities, troubleshooting when running IRM. Customers attending this session will get to know the new feature availability in 8.1.1.10 and 8.2.2.3. This will let them know how the time consuming ACRs can be applied in a single go without manual intervention. Currently there is no External Document created on the process of IRM. The only information provided is Bookshelf. We will also discuss on the common issues faces when Running on IRM based on existing SRs.

TOPICS WILL INCLUDE:

• New Features of 8.1.1.10 and 8.2.2.3
• Why and What is IRM
• Pre Requisites of IRM
• Demo of IRM
• Development Tagging – New Feature
• Common Issues occurring with IRM – troubleshooting SQL Errors

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Current Schedule and Archived Downloads can be found in Note 740966.1

WebEx Conference Details

Thursday, June 20, 2013 9:00 am, Mountain Daylight Time (Denver, GMT-06:00)
Thursday, June 20, 2013 4:00 pm, GMT Summer Time (London, GMT+01:00)
Thursday, June 20, 2013 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)
Thursday, June 20, 2013 11:00 am, Eastern Daylight Time (New York, GMT-04:00)

Event number: 594 859 162

To register for this meeting

1. Event address for attendees: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594859162&t=a
2. Register for the meeting.

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

• VOICESTREAMING AVAILABLE
• Participant US/Canada Dial-in #:888-259-4812
• International Toll-Free Numbers
• Alternate International Dial-In #:706-679-4880
• Conference ID: AdvisorPG

Oracle 11g Index features

June 4, 2013, 2:31 pm

≫ Next: Siebel on Exadata – are there any design patterns?

≪ Previous: June 20, 2013 – Siebel Incremental Repository Merge [ID 1548094.1]

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Oracle 11g Index features

Even though Oracle 11g is already on the market since quite some time, and 12c being on the verge of becoming reality later in 2013 – this is a very nice document by Richard Foote detailing the important differences that got introduced in 11g with.

Siebel on Exadata – are there any design patterns?

June 4, 2013, 3:06 pm

≫ Next: What if Siebel looked like Facebook

≪ Previous: Oracle 11g Index features

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Oracle would say that Exadata is transparant to Siebel. But is it really?

The single biggest benefit of Exadata is the concept of Storage Indexes which reside on the the Storage Server – versus traditional B-Tree Database Indexes which are physically stored on disk or reside in cache when being accessed.

Storage indexes are great. Especially for those expensive Siebel queries which require full-tables scan. Especially then Storage indexes can result in impressive performance gains. Storage indexes essentially prevent I/O by telling which 1M areas of data do NOT contain data. They can be helpful as well for “IS NOT NULL” predicates – which B-Tree indexes cannot cope with very well either is most cases.

But there can be only eight Storage indexes on a single table, this means only eight columns can be indexed by the Storage server. And well hey, Siebel tends to have very wide tables which huge logical row sizes.

Storage indexes are being created dynamically by the Storage server based on the workload – especially the WHERE predicates used. If certain columns are accessed frequently – the column will become more likely to receive a Storage index.

The limit of eight Storage indexes is really worth to note. They will be quite suited for visibility intersection tables (e.g. S_POSTN_CON, S_SRV_REQ_BU, etc.). These are tables carrying only a limited number of columns with some denormalized columns from the related base tables. Driving most of the expensive/heavy queries through visibility intersection tables is ideal – especially if the appropriate key columns have been denormalized. In most cases – customers have not gone this path. It requires Oracle’s ACS/ES assistance to create denormalized columns. But the benefit is typically impressive. And with Exadata having your key query columns denormalized will improve the benefit of Storage indices – since the limit of eight indexes per table will be reasonable.

One other design pattern when running Siebel on Exadata might be to use 1:1 extension tables. On non-Exadata implementation you rarther do not use 1:1 extension tables. Especially not for those columns used in WHERE predicates. But given the concept of Storage indexes there are situations where it will better to put a column which is queried in an extension table – to ensure that the Storage server will create an Storage index on that table. This will help especially for those users having to run typically expensive queries (needed for list exports, BIP reports, etc.). It could even make sense to create “denormalized” 1:1 extension columns for this fact (e.g. denormalizing through BC layer using On Field Update user property). This enables you both to create concatenated indexes B-Tree indexes and allow for particular queries or reports to leverage the denormalized column.

What if Siebel looked like Facebook

June 10, 2013, 4:05 am

≫ Next: Application Management Suite for Siebel: Advanced Management with Oracle Enterprise Manager

≪ Previous: Siebel on Exadata – are there any design patterns?

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Very nice work done by one or Oracle’s partners to leverage OpenUI and demonstrate the Oracle Social Relationship Management capabilities. All integrated in one single Siebel Open UI.

Click this link

Application Management Suite for Siebel: Advanced Management with Oracle Enterprise Manager

June 11, 2013, 6:32 am

≫ Next: Oracle Real User Experience Insight: Oracle’s Approach to User Experience

≪ Previous: What if Siebel looked like Facebook

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Application Management Suite for Siebel: Advanced Management with Oracle Enterprise Manager

Want to get a good introduction what the Application Management pack for Siebel has to offer? Take some time for this self-study course which provides an introduction and overview of the Application Management Suite for Siebel (AMS4SEBL). You’ll learn how the AMS for Siebel fits into the overall Enterprise Manager strategy, what the various components of the suite are, as well as an understanding of the product road map and some of the value and key differentiators it provides relative to other products. This course is a good starting point for getting familiar with AMS and what is has to offer.

Oracle Real User Experience Insight: Oracle’s Approach to User Experience

June 11, 2013, 6:34 am

≫ Next: Oracle Real User Experience Insight: Basic Navigation, Data Structures, and Workflows

≪ Previous: Application Management Suite for Siebel: Advanced Management with Oracle Enterprise Manager

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Oracle Real User Experience Insight: Oracle’s Approach to User Experience

This self-study course is the first in a series about Oracle Real User Experience Insight. Intended for a broad, general audience, this course begins with a discussion on why user experience is important, followed by Oracle’s approach to user experience. Next, several use cases for Real User Experience Insight are presented. The course ends by showing how Real User Experience Insight is integrated with Oracle Enterprise Manager 12c. This course is a suggested prerequisite for the other two self-studies in this series, one that focuses on basic navigation, data structures and workflows, and the other that focuses on best practices in deployment (coming February 2013).

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Oracle Real User Experience Insight: Basic Navigation, Data Structures, and Workflows

June 11, 2013, 6:35 am

≫ Next: Siebel CRM 8.1.1.10+ and 8.2.2.3+ Incremental Repository Merge (IRM) – FAQ and troubleshooting [ID 1549478.1]

≪ Previous: Oracle Real User Experience Insight: Oracle’s Approach to User Experience

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Oracle Real User Experience Insight: Basic Navigation, Data Structures, and Workflows

This self-study course is the second in a series about Oracle Real User Experience Insight and takes a deeper dive into the features and functionality of RUEI. The dashboard, data browser, reports, KPIs, user flows, session diagnostics, click-out functionality to external diagnostics, and the new Enterprise Manager integration with the Business Target Application are discussed in detail. Containing several demonstrations, simulations, knowledge checks, interactions, and quick start guides, this course is a suggested prerequisite for the remaining self-study in this series, one that focuses on best practices in deployment (coming February 2013).

Siebel CRM 8.1.1.10+ and 8.2.2.3+ Incremental Repository Merge (IRM) – FAQ and troubleshooting [ID 1549478.1]

June 20, 2013, 2:21 pm

≫ Next: Alexander Hansal’s “See Through Applets”

≪ Previous: Oracle Real User Experience Insight: Basic Navigation, Data Structures, and Workflows

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Siebel CRM 8.1.1.10+ and 8.2.2.3+ Incremental Repository Merge (IRM) – FAQ and troubleshooting [ID 1549478.1]

If you are about to take up IRM on 8.1.1.10 or 8.2.2.3 – this FAQ on My Oracle Support should be read carefully. Please beware this document will be quite organic in nature and it will change and have new information added as time progresses.

Siebel CRM 8.1.1.10+ and 8.2.2.3+ Incremental Repository Merge (IRM) – FAQ and troubleshooting [ID 1549478.1]

The FAQ answers most hot questions.

Alexander Hansal’s “See Through Applets”

July 2, 2013, 3:18 pm

≫ Next: Free! Database Storage For Dummies – Optimize Database Storage for Maximum Performance and Efficienc

≪ Previous: Siebel CRM 8.1.1.10+ and 8.2.2.3+ Incremental Repository Merge (IRM) – FAQ and troubleshooting [ID 1549478.1]

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This is terrific work done by Alex leveraging the Open UI framework to show fields and column level details in the UI by simply double-clicking on any form applet. Maybe better not for production – but this can turn out extremely helpful in non-production environments. It saves you from introspecting Tools

Then double click…

After the second double-click…

This is a pretty cool feature!

Free! Database Storage For Dummies – Optimize Database Storage for Maximum Performance and Efficienc

July 3, 2013, 8:48 am

≫ Next: Webex Recording: Incremental Repository Merge webcast

≪ Previous: Alexander Hansal’s “See Through Applets”

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It’s free – so why not download it

Database Storage For Dummies, Oracle Special Edition, explores data storage and infrastructure challenges. Italso introduces several database storage architectures, optimization features, and use-case scenarios to help you retake control of your database storage environments.

 

Use this link 

Webex Recording: Incremental Repository Merge webcast

July 12, 2013, 6:06 am

≫ Next: Siebel Open UI Search & Find functionality as part of IP2013 (8.1.1.11)

≪ Previous: Free! Database Storage For Dummies – Optimize Database Storage for Maximum Performance and Efficienc

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Webex Recording: Incremental Repository Merge webcast

• New Features of 8.1.1.10 and 8.2.2.3
• Why and What is IRM
• Pre Requisites of IRM
• Demo of IRM
• Development Tagging – New Feature
• Common Issues occurring with IRM – troubleshooting SQL Errors